Terms and Conditions
Welcome to Loxora! These Terms and Conditions govern your use of our website (www.loxora.in) and the purchase of our products. By accessing our website or placing an order, you agree to the following terms:
1. General
1.1 These Terms and Conditions apply to all transactions on www.loxora.in.
1.2 The terms “we,” “our,” and “us” refer to Loxora, and “you” refers to the user or customer.
1.3 By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.
2. Product Warranty
2.1 All Loxora BLDC Fans come with a 2-year warranty starting from the date of purchase.
2.2 The warranty covers manufacturing defects and malfunctions under normal use conditions.
2.3 The warranty does not cover:
- Damage due to misuse, accidents, or unauthorized repairs.
- Wear and tear caused by regular usage.
3. Pricing and Payments
3.1 All prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
3.2 Payment must be made in full at the time of purchase using available payment methods.
3.3 We use a secure payment gateway to process transactions.
4. Shipping and Delivery
4.1 Orders are processed within 2–5 business days of confirmation.
4.2 Delivery times may vary based on your location.
4.3 Shipping fees are calculated at checkout unless specified as free shipping.
5. Returns and Refunds
5.1 Returns are accepted only in cases of:
- Defective or damaged products.
- Incorrect product delivery.
5.2 Refunds are processed after inspection of the returned product and completed within 7–10 business days.
6. Limitation of Liability
6.1 We are not liable for delays or disruptions caused by unforeseen events like natural disasters, technical failures, or logistical challenges.
6.2 Our maximum liability for any claim will not exceed the amount paid for the product in question.
7. Intellectual Property
7.1 All content, images, logos, and trademarks displayed on www.loxora.in are the property of Loxora and protected under applicable laws.
7.2 Unauthorized use or reproduction of any content from the website is strictly prohibited.
8. User Obligations
8.1 You agree to provide accurate and complete information during the order process.
8.2 Misuse of our website, including fraudulent activity or unauthorized access, is prohibited.
9. Governing Law
These terms are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of the courts in Akola, Maharashtra.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be available on this page.
For any questions or concerns, contact us at contact@loxora.in or call +91-9226580050