At Loxora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.loxora.in, or purchase our products.
1. Information We Collect
1.1 Personal Information:
When you place an order, sign up for our newsletter, or contact us, we may collect the following details:
1.2 Payment Information:
When making a purchase, your payment details are securely processed by our payment gateway partner. We do not store your payment information.
1.3 Usage Data:
We may collect data about how you interact with our website, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information
1.4 Cookies:
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
2. How We Use Your Information
2.1 To Process Orders:
- To fulfill and ship your orders.
- To send order confirmations and updates.
2.2 Customer Support:
- To respond to your queries and provide support.
2.3 Marketing and Promotions:
- To send promotional offers, newsletters, and updates about our products (only if you opt in).
2.4 Website Improvement:
- To analyze site usage and improve our website and services.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers:
- With trusted third parties who assist us in operating our website, processing payments, or delivering orders (e.g., payment gateways, courier partners).
3.2 Legal Compliance:
- If required by law or to protect our rights, comply with legal obligations, or respond to lawful requests.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request details of the information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
- Marketing Preferences: Opt out of receiving promotional communications.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: contact@loxora.in
- Phone: +91-9226580050
Your trust is important to us, and we are committed to safeguarding your privacy.