1. Eligibility for Returns
- Products must be unused and in their original packaging.
- We offer a 7 days returns policy. You can contact us to return the product.
- Returns are accepted only for manufacturing defects or wrong products delivered.
2. Non-Returnable Items
- Damaged products due to customer misuse.
- Customized orders or items on clearance sale.
3. Refund Process
- If refunds is approved amount will be credited to customer account in 7 – 10 working days .
- Refunds will be credited to the original payment method.
4. Return Process
- Email us at contact@loxora.in with your order details.
- Our team will provide a return shipping label or arrange a pickup.
- Ensure the product is securely packed to avoid damage during transit.
5. Return Shipping Charges
- Free return shipping for defective or wrong products.
- For other cases, customers bear the return shipping cost.
6. Cancellation Policy
- Orders can be canceled within 24 hours of placing them for a full refund.
- Orders canceled after dispatch will be subject to return shipping charges.
7. Contact Information
For any issues, contact us at:
Email: contact@loxora.in
Phone: 9226580050
This website is owned by JEEVAN KAPILA FERTILIZER AND MACHINERY